FAQs

You can cancel up to 48 hours before departure for a full refund. We understand weather can be unpredictable, so if we cancel due to unsafe or unenjoyable conditions, you’ll have the option to reschedule or receive a full refund.

Your comfort and safety are our priority. We may cancel tours due to heavy rain or high winds. We monitor Lowcountry weather closely and make decisions about an hour before departure.

No experience is necessary! Our tours are perfect for beginners. The minimum age is 3 years, and children 12 and under typically paddle in a double kayak with an adult.

Absolutely. Our experienced guides prioritize your safety. We use stable, high-quality kayaks, replaced annually to ensure excellent condition. We provide safety briefings and monitor conditions closely. The calm Lowcountry waters are ideal for all skill levels.

We offer both single and double kayaks. All of our kayaks are safe and stable. Children 12 and under will need to paddle in a double kayak with an adult.

These excursions are best suited for those with some prior kayaking experience, as they involve longer paddling durations and navigating tidal currents. A basic understanding of paddling techniques and moderate fitness are recommended to fully enjoy these immersive Lowcountry adventures.

For charter fishing, we provide the necessary licenses. For kayak fishing, participants over 16 must have a SC Saltwater Fishing License. Licenses can be obtained online at the South Carolina Department of Natural Resources website or by calling 1-866-714-3611.

The dolphins in our area are wild, and their behavior is often unpredictable. While we are fortunate to have a large, year-round population of dolphins on Hilton Head, we are unable to guarantee that they will be seen on absolutely every trip. However, it is a rare exception that we do not see them.

Wild Atlantic bottlenose dolphins are active throughout the day, regardless of time or tide. Our tours and programs – including the Guided Kayak Tour, The Outback Tour, Dolphin Eco Tour and Ultimate Lowcountry Day – offer excellent opportunities for dolphin sightings.

Outside offers programs 365 days of the year. Each season in the Lowcountry has unique advantages, though any time of year on Hilton Head Island is a great time to experience the area’s nature, culture and history! Our retail stores are open 363 days a year, closed only on Thanksgiving Day and Christmas Day.

For all kayak and boat tours, there are advantages to both high and low tides. High tide offers a much broader area to explore. Many creeks, inlets and special spots may only be accessed at high tide. Low tide generally provides greater bird life. At low tide, the mud flats, marshes and oyster beds are exposed, and the likelihood of seeing lots of birds and other animals is increased as they forage these areas for food.

We recommend booking as soon as you’re certain of your dates, as availability is limited. We accept reservations up to 12 months in advance.

Absolutely! Furry friends are welcome on all private excursions.